Returns & Refunds

Returns & Refunds

Customer satisfaction is important to us.

If you're not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

Return Conditions

Returned products must:

  • Be unused
  • Be in their original packaging
  • Be in resalable condition
  • Include proof of purchase

Returns that do not meet these conditions may not qualify for a refund.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery by emailing:

crestedstoreza@gmail.com

Please include photographs of the product and packaging to assist with the assessment.

Refunds

Once your returned item has been inspected and approved, refunds will be processed to your original payment method.

Processing times may vary depending on your payment provider.