Delivery Policy

Shipping Policy

At CrestedZA, we believe exceptional service extends beyond the products we offer. Every order is carefully prepared and dispatched with attention to quality and customer satisfaction.

Order Processing

Orders are processed Monday to Friday, excluding public holidays. Once payment has been successfully confirmed, orders are typically prepared for dispatch within 1–3 business days.

During periods of high demand, processing times may vary slightly. Should there be any significant delay, we'll keep you informed.

Delivery

We deliver throughout South Africa using reputable courier partners.

Estimated delivery times:

  • Major metropolitan areas: 2–5 business days
  • Regional and outlying areas: 3–7 business days

Delivery estimates begin once your order has been dispatched.

Order Tracking

Once your order leaves our fulfilment partner, you'll receive an email containing your shipment tracking information.

Shipping Costs

Shipping fees are calculated during checkout and displayed before payment is completed.